What we delivered…
Fresh Start Waste required a bespoke ticketing management system due to nationwide growth. Off-the-shelf ticketing systems didn’t have all the complex features they needed, and so they approached us, at Pagio Digital.
We set to work on designing a custom-built ticketing system and then began to build it in PHP Laravel. The system was built with functionality that supports its unique and specific goals with all customer support interactions collated in one place.